About Us

We guarantee the health of your new monkey at Monkey Haven. Within 3 days of purchase, have your monkey examined by a licensed veterinarian. If a health issue is identified, you have options:

• Return for a complete refund
• Return for a replacement of equal value
• Retain and receive reimbursement for reasonable veterinary fees, not exceeding the purchase price

Note: This guarantee is void if the monkey is sold to a third party and if normal precautions aren’t taken. Ensure the monkey’s well-being by following our recommended veterinary check and care instructions.

By purchasing a monkey from us, you agree to these terms and conditions.

All monkeys purchased from Monkey Haven come with a comprehensive health guarantee to ensure your satisfaction and the well-being of your new primate companion. Within 3 days of purchasing your monkey, it is mandatory to take them to a licensed veterinarian for a thorough examination. If the veterinarian determines, within this period, that your monkey is clinically ill or has succumbed to an injury or illness contracted on or before the date of sale, you have several options.

Options include returning the monkey for a complete refund, exchanging it for a replacement of equal value, or retaining the monkey and receiving reimbursement for reasonable veterinary fees, not exceeding the purchase price. These options do not apply if the seller discloses, in writing at the time of sale, a health problem for which the buyer later seeks a return. If, within 30 days of purchase, a licensed veterinarian determines a congenital or hereditary defect affecting the monkey’s health, you have the same options outlined above. Notification to the seller must occur within 2 days of the vet’s certification of your pet’s illness.

By purchasing a monkey from us, you agree to certain responsibilities, including promptly taking the monkey to the vet within 48 hours of its arrival, avoiding exposure to diseases, and adhering to necessary vaccinations and de-worming protocols. The health guarantee is null and void if the monkey is sold to a third party, and normal precautions aren’t taken. We are not responsible for veterinarian bills incurred by the purchaser after the monkey leaves our possession.

Additionally, for micro monkeys, special care is required due to their delicate nature. Micro monkeys are especially susceptible to sugar level fluctuations, and owners must take extra precautions regarding feeding and care. The health guarantee for micro monkeys is subject to specific conditions to ensure their well-being and suitability for adult households.